Large, integrated business systems implementations have a history of flawed execution. Our research shows that systems over $10M have <1% chance of success. Many of the very large variances in performance are only discovered in the final stages of the project life-cycle, even though the causes of these issues actually occur much earlier. As with any issue, the effect from these cause factors expands exponentially the longer they remain undiagnosed and untreated.

Lighthouse’s methodology utilizes defined and measurable criteria to inspect the validity and quality of deliverables throughout the entire life-cycle, with unique emphasis on the requirements, architecture, and other early work products. We provide clear unambiguous visibility into the vendor’s performance and we help our clients establish contracts that require vendors to meet specified quality criteria on all work products, in addition to meeting expected cost and schedule objectives.

We have deep knowledge of the standard deployment methodologies for COTS applications, as well as the latest development methodologies. This understanding, in conjunction with our strong experience in project benchmarking, process auditing, and risk management, allows us to effectively review and analyze the vendor for high levels of performance and effectiveness.

Our role as independent evaluator allows us to offer unbiased opinion regarding risk mitigation and course correction. Our proven methodology provides phase gates with defined entry and exit criteria, and we use these metrics to determine Quality Variance™ (QV™), which predicts the remaining defects and likelihood of meeting planned cost and schedule.

To see how we can positively impact revenue and cost savings in a typical outsourced project, please visit Quality Impact.